Privacy Policy

1. Introduction

Welcome to YourTrack ("we," "our," or "us"), a trading name of YOURDRAFT AI LTD (Company No. 16191703). We are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our shipment tracking and logistics management service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Profile Information: Business name, contact details, and preferences.
• Shipment Data: Container numbers, tracking references, shipping documents, and logistics information you input into the service.
• Communications: Messages and correspondence you send to us.

2.2 Information from Third-Party Services

When you connect your email account (Gmail, Outlook, or IMAP), we access:

• Email Content: Subject lines, sender information, and email body content related to logistics and shipments.
• Email Metadata: Timestamps, message IDs, and thread information.

Important: We only read emails to identify logistics-related information (shipment updates, tracking numbers, ETA changes, customs documents). We use automated filters to process only emails containing logistics keywords. We do not read, store, or process personal emails unrelated to logistics.

2.3 Automatically Collected Information

• Usage Data: Pages visited, features used, and interaction patterns.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP address, access times, and referring URLs.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the YourTrack service
• Process and display shipment tracking information
• Automatically extract logistics data from connected email accounts
• Generate client-facing tracking portals
• Send service notifications and updates
• Improve and personalize our services
• Ensure security and prevent fraud
• Comply with legal obligations

4. Google API Services - Limited Use Disclosure

YourTrack's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

• We only access Gmail data to read emails for logistics automation purposes.
• We do not use Gmail data for advertising purposes.
• We do not allow humans to read your emails unless required for security purposes, to comply with applicable law, or with your explicit consent.
• We do not transfer Gmail data to third parties except as necessary to provide the service.
• You can disconnect your Gmail account at any time from the Settings page, which will delete all stored email data.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our service (hosting, analytics, AI processing).
• Your Clients: Information you choose to share via tracking links you create.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication and access controls
• Regular security assessments and monitoring
• Encrypted storage of sensitive credentials (e.g., IMAP passwords)

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your data as follows:

• Account Data: Until you delete your account.
• Email Data: Processed emails are retained for up to 90 days, or until you disconnect the email connection.
• Shipment Data: Until you delete the associated records or your account.
• Log Data: Up to 12 months for security and operational purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your data ("right to be forgotten")
• Export your data in a portable format
• Withdraw consent for data processing
• Object to certain types of processing
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at support@yourtrackai.com.

9. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

YourTrack is not intended for use by children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: